FAQ's

Frequently Asked Questions & Downloads

FAQ's

Find out the answers to our most frequently asked questions regarding Driver CPC training, eligibility and our courses.  If you have any further questions, please do get in touch.

What does Driver CPC mean?

The Driver Certificate of Professional Competence (Driver CPC) is a legal requirement for a professional lorry, coach, or bus driver who is paid to drive.

You must carry the CPC card whenever you are driving in the allocated vehicle.

Can I complete my Driver CPC Training Online?

Yes.  Because of Covid 19, the Government has permitted Driver CPC Training to be delivered in a virtual classroom.  We deliver our Driver CPC Training, live, via Zoom. It is a convenient and easy way to get the training you need from the comfort of your own home.  You will need internet access and a PC, laptop or tablet with working camera and microphone. Most of our delegates much prefer this option.

Do I need the Driver CPC Qualification?

If you want to drive a goods vehicle over 3.5 tonnes or a passenger vehicle with more than eight passenger seats professionally, you must do 35 hours of periodic training every 5 years to keep your Driver Certificate of Professional Competence (CPC) to drive a lorry, bus or coach.  

If you passed your car test before January 1997 then you have acquired rights to the Initial Driver CPC qualification. You are then required to undertake 35 hours Approved Driver CPC training every five years to maintain your qualification.​

New LGV or PCV drivers, without acquired rights, need to have successfully completed Modules 2 & 4 with DVSA, and then undertake 35hrs Approved Driver CPC training every five years to maintain their qualification.

Why choose us as your Training Provider?

Our courses are delivered by Drivers for Drivers. Our experienced trainers have over 40 years plus, hands on experience within your industry and a 95% course satisfaction rating* and trainer satisfaction rate is 100%

We are a Jaupt/DVSA approved training provider.  Only approved courses taken with approved training centres will count towards periodic training. We are registered to deliver both LGV and PCV CPC training.

We offer a wide selection of engaging, high quality and informative training modules .

Delegates’ experience is acknowledged.  Delegates share their knowledge and they are treated as professionals. Each training session will encourage you to continue to develop your skills in the ever-changing world of transport.

We offer full support for your virtual training journey so it is easy and enjoyable.

*Overall 95% satisfaction rate from over 3000 CPC course attendees, November 2020

Engaging training, applied to real life scenarios, to ensure that you get the most out of each session.

How Much is Driver CPC Training?

Prices are shown next to each course listing.  Our online Driver CPC Training costs from just £50.00 per 7 hour day, including the DVSA upload fee and VAT.

Our in-person Driver CPC Training costs just £70.00 per 7 hour day, including the DVSA upload fee and VAT.

How Long Does a Driver CPC Course Take?

A single day of Driver CPC training must last 7 hours to count toward the mandatory 35 hours that you must take to gain your Driver Qualification Card.  Most days are made up of two separate 3 and a half hour modules to provide a wider variety of topics and keep you interested throughout the day.  Find out more about our Driver CPC Modules here.

When do I need to take CPC Training?

The deadline for your training will be shown on your DQC (Driver Qualification Card). It is totally up to you when to take the training courses before your deadline. You could do 7 hours each year, or wrap it all up in a week. Our courses can accommodate any approach.

If you miss your training deadline, you cannot drive professionally and may face fines if you do. Any training that you have completed before your deadline will still count for 5 years from the date you took the course, as training does not expire in line with your training deadline.

How do I get my Driver Qualification Card?

You will automatically receive your DQC once you have completed the required 35 hours’ training.  We upload your hours on the DVSA website on the same day that you attend to avoid any unnecessary delays.  Find out more on the Government website at www.gov.uk/driver-cpc-training/

Can you Fail a Driver CPC Course?

No.  Driver CPC Training is attendance and participation only.  There is no exam.  Throughout the course, there are confirmation of knowledge questions to help you get the most out of each session.

Does Driver CPC Training Count as Working Time?

Under the terms of the Road Transport (Working Time) Regulations, working hours are any time that an employee is “at the employer’s disposal”.  Therefore, if a driver is required to attend a training course such as Driver CPC by their employer, then this does count as working time.

How much is 35 hours CPC Training?

Pearson CPC offers 7 hours periodic  online training courses from £50 per day, which includes the mandatory DVSA upload fee and VAT. Prices for face to face training, when available, will vary.

Some courses, such as our OLAT course, which may also count towards your Driver CPC are subject to different pricing.

Where can I take this course?

We are currently running online courses, delivered live, via Zoom. You can attend Driver CPC Training, in a virtual classroom, from the comfort of your own home. All you need is a laptop, pc or tablet, with a working camera and microphone and a good wifi connection. Mobile phones are not permitted.

For organisations wishing to book group, online training, please contact us to discuss suitable dates and prices.

How to become a transport manager

You need a professional qualification called the Transport Manager Certificate of Professional Competence (CPC) to become a Transport Manager.  You do not need a driving licence.

What does a Transport Manager do?

Responsible for ensuring that all legislative requirements are met, relating to the driving and operation of vehicles used under the licence, for example,  ensuring that the rules on drivers’ hours and tachographs are adhered to.  Ensuring proper records are kept and stored. Ensuring systems are in place for defect reporting, safety inspections, routine maintenance, and repairs.

Can you be a Transport Manager without a Transport Manager CPC?

It is not possible to act as a Transport Manager without a valid CPC qualification in the UK.  The legislation is clear on the requirements and non-compliance can result in severe penalties, including fines and even disqualification from operating within the industry.  You can no longer apply for “grandfather rights” to act as a Transport Manager.  The deadline to apply was 4th December 2013.

Can I be a Transport Manager for both Road Haulage and Passenger Transport?

Yes, you can, as long as you have the two separate qualifications for Transport Manager CPC in both Road Haulage and Passenger Transport.  You cannot take these qualifications at the same time.

What is a CPC transport manager?

A CPC (Certificate of Professional Competence) Transport Manager is a qualified individual, responsible for ensuring that transport operations are compliant with national and international regulations. They play a crucial role in ensuring the efficient and lawful running of a transport businesses.

Who should take the Transport Manager CPC Course?

Anyone aspiring to be a Transport Manager for Road Haulage or Passenger Transport operations, or those looking to set up their own transport business, should consider taking this course to meet the legislative requirements.

Who is the Transport Manager CPC course suitable for?

Those who wish to apply for a Standard National or International Operators Licence or to hold the position of a TransportManager.

What is the outcome of the Transport Manager Course?

Allows the holder to apply for a Standard International Operators Licence, proving that they are professionally competent.  As a result, an operator can carry goods for hire or reward in the UK and Europe. Those who hold the Tranaport Manager qualification are also able to apply for jobs as a Transport Manager and also act as an External Transport Manager.

What are the Entry Requirements?

This is a Transport Manager CPC qualification, so although there are no minimum entry qualifications, a basic knowledge of accounting procedures, maintenance records etc, is an advantage but not essential.

What exams will I take?

Multiple Choice Exam: This unit is assessed by a single two-hour online examination consisting of 40 multiple choice type questions. A notional pass mark of 70% is applied to this examination.

 

Case Study Exam:  An open book case study, online examination that consists of a scenario followed by questions to be answered in two hours. Question types include short answer responses, longer length analytical responses, drawing up schedules, interpreting data, and numerical calculations. A notional pass mark of 50% is applied to this examination. (This case study is 2 hours 15 minutes duration)

Why Choose Pearson CPC?

Our trainers are fully qualified Transport Managers in both LGV (HGV) and PCV.  They have decades of experience of real-life operations, incorporating all aspects of running both Road Haulage and Passenger Transport Operator Licences.

Because we keep the online class size to a maximum of 10 delegates, we offer you the best learning environment.  Our aim is to help you, in any way that we can, and guide you through the process.  

Because the course is delivered live, online, by our qualified trainers, there is no travelling time or expenses.  It is the same experience as in the classroom, without the need to leave home. The Exams are also online, which is much more convenient than attending an exam venue.

 

The national pass rate for those taking the exam is around 50%.  For those opting for home Study, the pass rate is between 20 to 30%. For those attending our Course, our current pass rate is between 70 and 79%.  

What does the Course Cover?

Road Haulage

Business and Company Law, Industrial Relations, Health and Safety, Financial Management, Commercial Conduct of the Business, Marketing, Organisation Charts, KPIs and Work Plans, Business Taxation.

Operator Licensing, Drivers’ Hours and Records, Planned Preventive Maintenance, Vehicle Costing, Vehicle Taxation, Transport Ancillaries and Contracts of Carriage, Electronic Data, Weights and Dimensions of Vehicles and Loads, Safe Loading of Vehicles and Transit of Goods

Mechanical Conditions – Plating and Testing, Mechanical Conditions – Fleet Inspections and Enforcement, Driver Licensing, Speed Limits, and Traffic Regulations.

Traffic Accident Procedure, Insurance, Vehicle Selection, Permits, Transit Systems, Frontier Crossings, InternationalTransport Documentation

 

Passenger Transport

 

Business and Company Law, Industrial Relations, Health and Safety, Financial Management, Commercial Conduct of the Business, Marketing, Organisation Charts, KPIs and Work Plans, Business Taxation.

Operator Licensing, Drivers’ Hours and Records, Planned Preventive Maintenance, Vehicle Costing, Vehicle Taxation, Transport Ancillaries and Contracts of Carriage and conduct regulations, Electronic Data, Bus and Coach Service Operation, Competition Rules,

Timetabling and Scheduling, Fares, Revenue Collection and Tenders,  Driver Licencing, Traffic Regulations and Accident Procedure, Insurance, Vehicle Selection, Weights and Dimension of Vehicle,  Mechanical Condition, Route Planning and Frontier Crossings, International Passenger Documentation

What is included in the price?

The price includes the pre course materials, Student Notes.

The price also includes 9 days of online training, including two revision days to prepare for the exams, including past papers and mock exams.

The cost of the Chartered Institute of Logistics and Transport registration fee, and multi choice and case study examination fees, 12 months free E subscription to CILT are also included.

VAT is also included.

How long does it take to complete the Transport Manager CPC course?

We run an intensive 9-day, online course, including two revision days, which are tailored to the delegates, followed by the online exams on day 10.

What are the hours for the online Transport Manager CPC Course

We start the online classroom at 08.00hrs and finish around 16.00hrs each day. We take breaks mid morning, lunch and mid afternoon.

Is there any homework?

The trainer will set appropriate homework, including past papers and multi choice practice, to help your knowledge retention.

Are the exams online?

Yes, both the Multi choice exam and the Case Study exam are online.  A week before the exam, the Chartered Institute of Logistics and Transport will email you a username and password and full instructions for the online exams.  The Trainer will also go over this in depth, during the course, to fully prepare you for the exams.

If I fail an exam, what can I do?

Because the exams are online, there are many more exam dates available, as opposed to the classroom which is usually only 6 times a year.  The CILT timetable will be emailed to you, should you wish to book a resit.  Resits cost £160.00 plus VAT, per exam.  If you pass one exam, that will be valid for two years.  As soon as you pass the resit, you will be qualified.

How do I enrol?

Please let us know which course date you wish to book, and we will email you an enrolment form and a request for ID. Alternatively, you can book online.

Do I get a Certificate when I pass the Exams?

When you pass both exams, you will be issued with a Department for Transport Certificate. You will also receive a vocational certificate issued by CILT.

Do I need to renew my Transport Manager CPC qualification?

Unlike the Driver CPC, once you've obtained your Transport Manager CPC, it is valid for life. The Traffic Commissioner stipulates that a qualified Transport Manager should attend a one-day Transport Manager CPC refresher every 5 years.

What are the Pass Rates?

The national pass rate is around 50%.  For those opting for home Study, the pass rate is between 20 to 30%.  Our current pass rate is between 70% and 79%

Can I cancel or change the date of my course?

You can change the date of your course or request a full refund, provided that the request is in line with our terms and conditions.  See: https://www.pearsoncpc.co.uk/terms-conditions

Can I change the date of my online Exam?

CILT have strict registration windows forthe online exams.  Provided that you notify us of a cancellation, or change of date before the window closes, then we can accommodate.  The CILT timetable and windows or registration will be emailed to you when you book.

I have been asked by the Traffic Commissioner to undertake a course, do I need the Transport Manager Qualification?

Traffic Commissioners set out different requirements, depending on the circumstances. You may have been asked to gain the full Transport Manager CPC qualification, a 1-day OLAT course, or a 1- or 2-day Transport ManagerRefresher course.  If you are unsure, call our friendly team on 01209 899399 or email us at info@pearsoncpc.co.uk

How much do transport managers make in the UK?

The average salary for Transport Manager is between £35,000 and £70,000 per year in the United Kingdom, depending on the size of the operation and the geographical location.

Can I work as a freelance Transport Manager?

Yes, you can work as a freelance External Transport Manager for up to 4 vehicle operators.  The maximum total number of vehicles you can manage is 50.  The traffic Commissioner stipulates that you must live within one hour's travelling distance from the depot. You will need to have a contract with each operator, that sets out what you will do.

How will you look after my data?

At Pearson CPC, we are committed toprotecting and respecting your privacy. Please see our Fair Processing Notes: https://www.pearsoncpc.co.uk/fair-processing-notice

Downloads

Find out the latest updates on rules and regulations or find out more about any of our modules before you start your course. Scroll down the page and use the filter provided to see the relevant materials available on that subject, then click on the images in order to open up the guide in an easy-to-view PDF format.

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Matt Connelly
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